How good is Light Touch Technologies for customer support? Print

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We have provide premium customer support that is related to the services and products we provide. Our support page is: Customer Care Support

We have the following 24/7 customer support:

  • Technical Support
  • Billing and Accounts Support
  • General Enquiries - General Questions and Pre-sales Support

How do We Supply the Support?

  • Phone call during office hours - 9:00 am to 5:00 pm
  • Support ticketing system - 24 hours with 1 to 2 hours response time back to the customer. Click to Submit a Ticket.
  • Email - email to support@lighttouchtech.ca - response time is within 24 hours.
  • Knowledgebase articles - to find answers to commonly asked questions about our products and services. Click for Knowledgebase.

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