We have provide premium customer support that is related to the services and products we provide. Our support page is: Customer Care Support
We have the following 24/7 customer support:
- Technical Support
- Billing and Accounts Support
- General Enquiries - General Questions and Pre-sales Support
How do We Supply the Support?
- Phone call during office hours - 9:00 am to 5:00 pm
- Support ticketing system - 24 hours with 1 to 2 hours response time back to the customer. Click to Submit a Ticket.
- Email - email to support@lighttouchtech.ca - response time is within 24 hours.
- Knowledgebase articles - to find answers to commonly asked questions about our products and services. Click for Knowledgebase.
